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How To Migrate Your Website(s) To NameHero
How To Migrate Your Website(s) To NameHero

How to move your existing web hosting services to NameHero

Ryan Gray avatar
Written by Ryan Gray
Updated over a week ago

We're so happy to see you choose NameHero as your web hosting provider! From our own experience, we know how stressful migrating to a new web host can be, therefore we've developed a policy to ensure you have the best experience possible.

Before requesting a NameHero Migration, please review the below policies based on the Web Hosting service you purchased:

How To Migrate To NameHero

Web Hosting Migration

  • Starter, Plus, Turbo, and Business Cloud customers receive 1 (one) complimentary website migration within the first 30 days of placing their order.

  • Clients migrating from a cPanel hosting environment will have their entire account restored (including emails, databases, etc) as long as we are able to obtain a full cPanel backup. Those migrating from non-cPanel environments or those where we are unable to obtain a full, non-corrupt cPanel backup, will only have the website files migrated and 1 (one) databases.

  • Accounts larger than 8GB compressed do not qualify for our complimentary migration service.

  • Our complimentary migration service is provided on a "best effort" basis.

  • Specific Migrations: Some customers may require specific needs outside of our complimentary policy. Depending on the work involved, we maybe able to accommodate, but these migrations may incur a charge, determined by the work involved. Please continue with the request below, and our team will evaluate your request, and provide your options.

Reseller Hosting Migration

  • Silver, Gold, Platinum, and Diamond Reseller Hosting customers receive 20 (twenty) complimentary cPanel account migrations within the first 30 days of placing their order.

  • Accounts larger than 8GB compressed do not qualify for our complimentary migration service.

  • If you have more than 20 (twenty) cPanel accounts or your current provider does not provide cPanel access, a migration fee maybe assessed.

  • Our complimentary migration service is provided on a "best effort" basis.

  • Specific Migrations: Some customers may require specific needs outside of our complimentary policy. Depending on the work involved, we maybe able to accommodate, but these migrations may incur a charge, determined by the work involved. Please continue with the request below, and our team will evaluate your request, and provide your options.

VPS/Cloud Dedicated Migration

  • VPS Hosting and Cloud Dedicated customers receive free WHM -> WHM migration if the customer has 'root' access on the source server. If not, 20 (twenty) complimentary cPanel to cPanel migrations with a maximum limit of 8GB per account within the first 30 days of placing their order.

  • If you have more than 20 (twenty) cPanel accounts or your current provider does not provide cPanel access, a migration fee maybe assessed.

  • Our complimentary migration service is provided on a "best effort" basis.

  • Specific Migrations: Some customers may require specific needs outside of our complimentary policy. Depending on the work involved, we maybe able to accommodate, but these migrations may incur a charge, determined by the work involved. Please continue with the request below, and our team will evaluate your request, and provide your options.

How To Request Your Migration

  • Step #1 Login to the NameHero Client Area

  • Step #2 Complete our Migration Request Form (one per domain)

  • Step #3 Allow our team 24-48 hours (most of the time much sooner) to complete the migration.

  • Step #4 Enjoy our high-speed, reliable, affordable, and scalable web hosting!

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