Articles on: Reseller Hosting

Cannot Use Package Due To Limits

Having a problem with packages?






If you've created your hosting package inside of Web Host Manager and are unable to use it during account creation, it's likely you've entered the disk space and bandwidth limits incorrectly.

Because of the way cPanel/Web Host Manager is designed, Resellers must enter a value for disk space and bandwidth even if wanting to create an unlimited package.

​You can use "Unlimited" for all other values, just not disk/bandwidth. If you want unlimited, enter a value such as 99999.

It is highly recommended to NOT give your customers 'unlimited' anything. If you give an account unlimited or 99999, there is the chance one day they will actually use it! You can set it 'high' but don't set it to some unreasonable unlimited amount. If there is a problem, you'll know about it. If it's unlimited, then you may encounter overage bandwidth and quota issues without warning should your custmer get attacked by bot crawlers that chew up bandwidth! (we have seen it happen before!)

​**Read More:** How To Create A Hosting Package In Web Host Manager

Updated on: 12/06/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!