Articles on: HeroicGuard

How to activate HeroicGuard once ordered!

Congratulations! Your inbox will soon be protected!


After you have placed your order, login to your NameHero dashboard to manage it!



You'll be presented with the MX to update in your dns zone!


Copy that MX record and update in your cPanel zone editor or if your dns is external, be sure to update it there as well.






After you update your MX record, you should check 'email routing' and if your email is 'local' via cPanel mail you'll want to double check this and make sure it is routed to local and not 'auto' as auto can sometimes check the MX and not understand email is local.



If you have completed these steps, your email is now protected! Allow for 24 hours of propagation and you will notice a sharp drop off in spam and viruses hitting your inbox!


See our quick tutorial on how to manage your Quarantine!



If you have any problems doing this initial configuration or need assistance, one of our techs can easily handle this for you 24x7! This step is a one time setting and after that, you are actively being protected!

Updated on: 05/08/2026

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