NameHero White Label Spamwall Service

NameHero now offers White Label Spamwall Services

Spam is a problem for everyone! This service will allow you to resell spam & virus filtering for incoming email to your customers. Even if the customer is hosting their email 'externally' this service can still be used. For example, if their email is hosted with Office 365, this service can still be offered to your customers! This service covers 'all' mailboxes on a domain.

If you are interested in this service please open a ticket and request reseller spamwall service and which plan you prefer below. Please also include the first domain you wish to use as the 'primary' domain. This is generally your own domain and not a customer domain. This is a manual configuration and not automated. We are offering the first 30 days free upon confirmation of your request.

Silver Spamwall = 5 domains $25/month

Gold Spamwall = 10 domains $35/month

Platinum Spamwall = 20 domains $50/month

Diamond Spamwall = 40 domains $100/month

A La Carte after Diamond = $2.50/domain/month.

How to bill for services. You can either include it with your services as a 'Value Added' service to gain your customer's business or consider the amount of mailboxes they intend to use it for and invoice them flat rates that will make it profitable for you. You might consider offering them 30 days free so they can actually 'see' it working. You'll find as your customer begins to use the service they will begin to LOVE it and will eventually decide they cannot function without your services! This product is intended to allow you to keep your customers longer!

The Basics of getting started with your first customer!

After your order is confirmed you will be sent login information via ticket for your new spamwall service.

STEP 1: Login to your account.

https://spamwall.cloudwebhosting.com/login/

STEP 2: How to add a customer account to your spamwall service.

Click on Manage User Accounts. Then click on 'Add Domain Admin'.

Recommended Username is the domain. Same with Full Name, Domain. Generate a password that your customer will be using. The Server IP/Host can be the IP address of your Reseller Account or VPS or mail.yourcustomer.com if the mail A record is updated to be the correct IP of the incoming mail server. (don't mess that up or mail will fail!). The port can be 25. Contact email can be your own. The maximum users should be 1 for now. That way there is one person who can login and manage the domain. The default spam scores should be good. Do not check 'email account details'. Click 'Add Domain Admin' once done.

**STEP 3: ** Login to your customer's cPanel account, navigate to Zone Editor and update the MX record to be: spamwall.cloudwebhosting.com.

**STEP 4: ** Set the Mail Routing to be 'local' if the email accounts are located in this cPanel account.

If this is set to 'Automatically Detect' change it to be 'local mail exchange and click save. Make sure!

STEP 5: Test the email for proper delivery! In the Spamwall admin, click on 'Linked Accounts' in the menu. Then click on the domain you just added from Step 2 above. This feature allows you to login 'as' your customer to help them manage their account. To exit their account, click back on linked accounts and click 'End Session'. You will be returned back to your primary account.

Send an email to your customer. Then check the Mail Log Viewer! Any email coming in to this domain will be logged here.

Now check their cPanel mail account to make sure it was delivered!

STEP 6: If mail is delivered and you see it 'logged' you are good! You can now send your customer the login url and user/pass you set for them! It's pretty much autopilot at this point. Your customer can manage their own quarantine. You can see how to manage the quarantine and other 'end user' information here. You may wish to make your own help docs to assist your customers with their account.

Recommendation: it would be best to use the service yourself first. Get to know it! Once you understand how to manage your 'own' quarantine and such, you will be in a much better position to support it and of course invoice your customer for your new services!

Additional Features

If you need to update the delivery location of customer's incoming mail, you can quickly update their mail deliver to the new location via the IP/Domain Setup menu.

Bonus! Case example: Your customer's mail accounts are being migrated and you don't want new mail coming to the old mail server. You can 'queue' up your customer's incoming email for a few hours or even a few days! Set this IP to be a non-routable IP and all mail will be queued up in the spamwall mail queue and be 'waiting' for delivery. Once everything is settled, enter the correct IP/mail server here and hit save. Any queued mail will now start to be delivered to the new location. Simply put: 192.168.173.25 then click Save to queue up the incoming mail for that domain.

You can find our docs on how to manage the Quarantine and End User account here as it is identical minus the reseller section.

Updated on: 22/04/2025

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