Articles on: Email Hosting with Heroicmail

NameHero's Heroicmail - TOS/AUP

Acceptable Use



We have a strict policy against spamming. We forbid the use of the service to send unsolicited mass emails or unsolicited emails of any kind. We reserve the right to terminate your account “for cause” if we deem you to be in violation of our anti-spamming policies. We also reserve the right to suspend your account pending review upon receipt of any complaint or other evidence that you may be engaging in any spamming activity.

When sending an email, your recipient must be either someone with whom you have a personal or professional relationship, or is a customer, member or subscriber of your business or organization, or who has specifically asked to receive your emails by opting in or signing up in some way, or someone who has bought a product or service from you in the past 18 months.

Emails must not contain content related to the industries mentioned below.

You must also NOT use the service to send emails that contain content related to the following industries or activities.

Such emails, even if ‘opt-in’, generate a high proportion of complaints and could jeopardize our service for all of our users.

Pornographic or adult content
Adult novelty items
Dating or escort services
Multi-level marketing
Affiliate marketing or CPA marketing
Keylogging
Get-rich-quick, work-at-home schemes or paid surveys
Online trading, forex trading, or stock market related content
Gambling services, products or gambling education
Online sweepstakes
Streaming TV services
Credit repair, get-out-of-debt content
Advertising your CV
Mortgages and/or loans (without prior approval)
Herbal highs or herbal incense
Nutritional supplements, herbal supplements or vitamin supplements
List brokers or list rental services
Selling leads (without prior approval)
Essay writing services
Bulk RFQ (request for quote) emails
Designer goods (without prior approval)
Fake phishing emails for a ‘training exercise’ or penetration testing
Selling followers, likes, views or comments on social media
Emails sent to external email-to-SMS services exceeding 100 messages per month, and none for marketing purposes
Unsolicited marketing email (i.e. without proper permission from recipients)

You must also NOT use the service to a) knowingly send emails containing viruses, worms, or any other harmful code or software, b) send defamatory, harmful, abusive, vulgar or obscene content or material, c) send emails that are not in compliance with all applicable laws, or that do infringe upon the rights of any other party, including but not limited to copyrights, trademarks, privacy rights, moral rights, trade secrets, patents and any other rights d) harass or send threatening content.

You must also NOT use the service in a manner that substantially reduces performance for other subscribers, send “mailbombs” or other harmful devices, or engage in activity designed to gain unauthorized access to any of our computers or information.

You must also NOT use the service to send emails from email addresses which you do not have permission to use or which are not valid, or send from invalid email addresses for the purposes of testing your account.

You must also NOT use the service to auto-forward emails originally sent by 3rd parties. You must have full control of the content and quality of emails sent.

In the event that we deem you to be in violation of any of these policies, we shall immediately suspend your account and take further action as deemed necessary, including pursuing legal action.

Updated on: 10/10/2024

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