Articles on: Reseller Hosting

How To Secure WHMCS from Bot Registrations

WHMCS (Web Host Manager Complete Solution) is widely used across the internet and we use it ourselves! At NameHero we want you to be a success! We have compiled some important steps to help you secure your whmcs from malicious bots.

1. Enable CAPTCHA



Go to: Setup > General Settings > Security

Enable reCAPTCHA: Choose either "reCAPTCHA v2" or "Invisible reCAPTCHA".

Set reCAPTCHA for forms: Ensure that it's enabled for registration, login, password reset, and contact forms.

2. Implement Email Verification



Go to: Setup > General Settings > Security

Enable Email Verification: This ensures that users must verify their email addresses before they can complete the registration process.

3. Use Custom Fields



Go to: Setup > Custom Client Fields

Add a custom field: Include an extra question or field that only a human can answer correctly. Make sure it’s something simple but effective against bots.

4. Block Disposable Email Addresses



Install a module: Use a WHMCS addon like "Block Disposable Emails" to prevent registrations using temporary email addresses.

Go to: WHMCS Marketplace to find and install the appropriate addon.

5. Implement a Security Question



Go to: Setup > General Settings > Security

Set a Security Question: Add a security question that must be answered correctly to complete the registration.

6. Enable WHOIS Verification



Go to: Setup > General Settings > Domains

Enable WHOIS Lookup: This helps in verifying the domain ownership if your business involves domain registration services.

7. Use IP Blocking



Go to: Utilities > Logs > Activity Log

Identify Suspicious IPs: Block IP addresses that are consistently causing trouble.

Go to: Setup > General Settings > Security

Add IPs to the blacklist.

8. Limit Registration Attempts



Go to: Setup > General Settings > Security

Set Login Failure Ban Time: Configure the settings to ban IPs after a certain number of failed registration attempts.

9. Regular Updates



Always keep WHMCS updated: Ensure your WHMCS installation is up-to-date with the latest security patches and updates.

10. Monitor and Analyze



Regularly check logs: Keep an eye on activity logs to spot unusual patterns.

Use Analytics Tools: Tools like Google Analytics can help you monitor and analyze traffic to identify bot patterns.

Implementing these strategies above should significantly reduce bot registrations on your WHMCS platform and enhance overall security.

The best way is to reach WHMCS support directly for application-level assistance, our assistance on WHMCS would be very limited.

You can reach WHMCS support through: https://www.whmcs.com/members/submitticket.php?step=2&deptid=13

Updated on: 11/10/2024

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