NameHero Hosting Account Limits Explained
It's heartbreaking hearing stories from new customers moving from other web hosts who suspended their account without a valid reason. They come in frustrated as they were not aware of such limits as they were buried in complicated terms. At NameHero, our limits are out there in plain english, so you know exactly what you're getting. With our unique environment, you also get what you pay for, and can see your usage in real-time.
Regardless the web hosting service you order from NameHero, we want you to know exactly what you're getting. It's our goal to provide high-quality services at affordable rates, ensuring you're not overpaying for system resources. This article explains resource limits per web hosting service offered at NameHero.
One very unique feature about NameHero is our virtualized cloud hosting environment. Each web hosting package is deployed on its own unique partition with specific resources allocated and limits. This gives each customer their own file system that's independent of the rest of the node, leading to high performance, reliability, and security.
With this technology, each package has a set amount of resources, and if these limits are encroached, you'll be able to easily upgrade to the next package in real time. Additionally you don't have to play a "guessing game" all of this data can be seen in real-time right inside of cPanel -> Resource Usage:
Also, hitting limits for a minute or two isn't a concern, sometimes traffic spikes happen, but if a limit is reached longer than five minutes, our system will take a snapshot so you can review the logs to see if you have a problematic script (i.e. WordPress plugin), had a specific script/task running (such as a backup), or are having an influx of traffic, so you can make an upgrade decision based off data, not assumptions.
Before we start, let me define some terms you're going to see and help explain them so they're understandable.
Inodes: An inode is a data structure in a Unix-style file system that describes a file-system object such as a file or a directory. To put it more simply, consider it a single file.
CPU: A central processing unit that contains the circuitry necessary to interpret and execute program instructions. To put it more simply, consider this the "horsepower" to deliver your website.
Storage: The amount of allocated space on our Solid State Drives, which are protected by Raid 10. All data on your web hosting account, including your website files, databases, and email accounts are included in this.
Memory: Memory limit corresponds to the amount of memory actually used by end processes. This includes processes like PHP. Once this limit is reached, the system will first free up memory used for disk cache, and if that is not enough, it will kill some of the processes. This will usually cause an account to serve 500 and 503 errors.
I/O: IO limits restrict the data throughput. When limit is reached, the processes are throttled (put to sleep). This makes sure that processes cannot go over the limit,. Yet don't stop working, nor getting killed – they just work slower when the limit is reached.
IOPS: I/O Operation limits restrict the total number of read/write operations per second. When the limit is reached the read/write operations stop until current second expires.
EP: Limit on entry processes. Usually represents max number of concurrent connections to LiteSpeed dynamic scripts as well as SSH and cron jobs running simultaneously.
NPROC: Max number of processes (i.e. PHP, LiteSpeed).
The majority of our Web Hosting customers never come close to reaching their limits. When they do, they often find they had an email account full of junk/spam that needed to be cleared (reaching Inode limit) or a specific WordPress plugin/theme contained a code error causing a memory leak (reaching RAM/CPU limit). These are very simple fixes that our team can assist with.
As long as you regularly apply software updates (i.e. updating WordPress and your plugins and themes) and running the latest version of PHP, it's unlikely to run into performance-related issues.
To make these limits even easier to understand, we've broken down an approximate number of visitors each package can server per month. Additionally, an average fresh installation of WordPress, uses around 4,000 Inodes. Obviously these are estimates, if you use WordPress with a lot of plugins, and/or a poorly developed theme, this number maybe less. But for the most part, these estimates serve our customers well and most never run into an issue.
Suitable for serving up to ~10,000 monthly visitors.
Websites/Domains: Ability to host 1
Storage: Up to 250,000 files (inodes)
Memory: Up to 1GB RAM concurrent usage
CPU: Up to 1 Core concurrent usage
I/O: Up to 8MB/s
IOPS: 1024
EP: 25
NPROC: 100
50 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota 1GB
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
Suitable for serving up to ~25,000 monthly visitors.
Websites/Domains: Ability to host 7
Storage: Up to 250,000 files (inodes)
Memory: Up to 2GB RAM concurrent usage
CPU: Up to 2 Cores concurrent usage
I/O: Up to 8MB/s
IOPS: 1024
EP: 25
NPROC: 100
50 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota 1GB
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
Suitable for serving up to ~50,000 monthly visitors.
Websites/Domains: Ability to host unlimited
Storage: Up to 500,000 files (inodes)
Memory: Up to 3GB RAM concurrent usage
CPU: Up to 3 Cores concurrent usage
I/O: Up to 32MB/s
IOPS: 4024
EP: 100
NPROC: 400
350 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota Unlimited
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
Suitable for serving up to ~100,000 monthly visitors.
Websites/Domains: Ability to host unlimited
Storage: Up to 500,000 files (inodes)
Memory: Up to 4GB RAM concurrent usage
CPU: Up to 4 Cores concurrent usage
I/O: Up to 32MB/s
IOPS: 4024
EP: 100
NPROC: 400
350 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota Unlimited
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
No limit on database size
MySQL max user connection: up to 45 [set to 25 on some servers as part of optimization]
Nightly and Weekly backups auto run.
No limits on backup / account size
Backups are completed on a 'best effort' basis through JetBackup
Backups larger than 100GB may not be complete.
You may not use your account for personal backups including cPanel/WHM/Third Party applications. We do not offer a 'Dropbox/OneDrive' type of service. Please see our TOS/AUP Policy.
Ultimately, customers are responsible for taking and validating their own backups for safety.
NameHero is proud to be the industry leader in Reseller Hosting. Back in late 2014 we saw a huge opportunity within the market to offer a premium, high-speed, and affordable Reseller selection as it seemed the larger, "well known" brands had lost interest; offering very outdated technology or discontinuing reseller packages all together.
With our virtualization technology highlighted above, all of our Reseller Hosting packages provide the opportunity for WordPress developers, website designers, and other entrepreneurs to offer their end users a high quality hosting package that's easy and affordable. In addition to our infrastructure, we load our packages up with all the features and tools needed to successfully run a profitable web hosting business.
Our Reseller Hosting packages are also great options for businesses that require web hosting services for multiple clients / websites that do not want to hassle with managing / configuring their own server.
Our Silver, Gold, Platinum and Diamond Reseller accounts (located in our US datacenters) include larger "child account" limits allowing the ability to offer "high end" hosting accounts to your end users. These include blazing fast NVMe storage for ultimate performance; we're proud to be one of the only web hosts in the industry offering such! If your customers have high demands; these packages will not disappoint!
NameHero Resellers have complete control on the amount of disk space, bandwidth, and specific features they can offer to their customers. Depending on the Reseller package, there is a set amount of disk space and bandwidth that can be resold, as well as number of customer accounts created, but all packages come standard with unlimited features; Resellers can decide what features are allocated, based on the specific needs of their audience.
Each resold account created uses the following limits:
Websites/Domains: Ability to host unlimited - Reseller may place their own limits.
Storage: Up to 350,000 files (inodes)
Memory: Up to 2GB RAM concurrent usage
CPU: Up to 2 Core concurrent usage
I/O: Up to 32MB/s
IOPS: 2024
EP: 50
NPROC: 200
We offer four different Reseller Hosting packages that mainly differ on the number of customer accounts that can be resold, as well as the amount of SSD Storage (protected by Raid 10) and Bandwidth that can be used. Resellers are allowed to "oversell" both disk and bandwidth as each package can easily be upgraded in real-time from our Client Portal.
Suitable for Resellers just getting started that don't need WHMCS automation or larger Resellers looking for the ability to Resell additional accounts.
Total Client Accounts: 40 (See child limits above)
Resellable Storage: 60GB NVMe Raid 1
Resellable Bandwidth: 600GB per month
Free WHMCS License: No
Best for new Resellers just getting started. Includes free WHMCS license (a $14.95/mo value)
Total Client Accounts: 60 (See child limits above)
Resellable Storage: 100GB NVMe Raid 1
Resellable Bandwidth: 1000GB per month
Free WHMCS License: Starter (Up to 250 Clients)
Most popular Reseller package for existing businesses/agencies will current clients requiring web hosting.
Total Client Accounts: 100 (See child limits above)
Resellable Storage: 170GB NVMe Raid 1 (US) SSD Raid 10 (NL)
Resellable Bandwidth: 1.7TB per month
Free WHMCS License: Starter (Up to 250 Clients)
Most powerful Reseller package; best for those with a large client base / high demands.
Total Client Accounts: 150 (See child limits above)
Resellable Storage: 270GB NVMe Raid 1 (US) SSD Raid 10 (NL)
Resellable Bandwidth: 2.7TB per month
Free WHMCS License: Starter (Up to 250 Clients)
There are no I/O limits on our VPS hosting plans and customers have full root access to these servers.
VPS plans offer Apache web server as default. Nginx is available as a reverse proxy plugin inside of WHM for free. LiteSpeed can be purchased as an addon-on depending on the amount of RAM + CPU workers the end-user needs.
Port Speed is 1GB/s but we are moving to 10GB/s in the near future on new VPS plans.
Regardless the web hosting service you order from NameHero, we want you to know exactly what you're getting. It's our goal to provide high-quality services at affordable rates, ensuring you're not overpaying for system resources. This article explains resource limits per web hosting service offered at NameHero.
The NameHero Difference
One very unique feature about NameHero is our virtualized cloud hosting environment. Each web hosting package is deployed on its own unique partition with specific resources allocated and limits. This gives each customer their own file system that's independent of the rest of the node, leading to high performance, reliability, and security.
Resource Usage Dashboard
With this technology, each package has a set amount of resources, and if these limits are encroached, you'll be able to easily upgrade to the next package in real time. Additionally you don't have to play a "guessing game" all of this data can be seen in real-time right inside of cPanel -> Resource Usage:
Also, hitting limits for a minute or two isn't a concern, sometimes traffic spikes happen, but if a limit is reached longer than five minutes, our system will take a snapshot so you can review the logs to see if you have a problematic script (i.e. WordPress plugin), had a specific script/task running (such as a backup), or are having an influx of traffic, so you can make an upgrade decision based off data, not assumptions.
Before we start, let me define some terms you're going to see and help explain them so they're understandable.
Limit Dictionary
Inodes: An inode is a data structure in a Unix-style file system that describes a file-system object such as a file or a directory. To put it more simply, consider it a single file.
CPU: A central processing unit that contains the circuitry necessary to interpret and execute program instructions. To put it more simply, consider this the "horsepower" to deliver your website.
Storage: The amount of allocated space on our Solid State Drives, which are protected by Raid 10. All data on your web hosting account, including your website files, databases, and email accounts are included in this.
Memory: Memory limit corresponds to the amount of memory actually used by end processes. This includes processes like PHP. Once this limit is reached, the system will first free up memory used for disk cache, and if that is not enough, it will kill some of the processes. This will usually cause an account to serve 500 and 503 errors.
I/O: IO limits restrict the data throughput. When limit is reached, the processes are throttled (put to sleep). This makes sure that processes cannot go over the limit,. Yet don't stop working, nor getting killed – they just work slower when the limit is reached.
IOPS: I/O Operation limits restrict the total number of read/write operations per second. When the limit is reached the read/write operations stop until current second expires.
EP: Limit on entry processes. Usually represents max number of concurrent connections to LiteSpeed dynamic scripts as well as SSH and cron jobs running simultaneously.
NPROC: Max number of processes (i.e. PHP, LiteSpeed).
Web Hosting Account Limits
The majority of our Web Hosting customers never come close to reaching their limits. When they do, they often find they had an email account full of junk/spam that needed to be cleared (reaching Inode limit) or a specific WordPress plugin/theme contained a code error causing a memory leak (reaching RAM/CPU limit). These are very simple fixes that our team can assist with.
As long as you regularly apply software updates (i.e. updating WordPress and your plugins and themes) and running the latest version of PHP, it's unlikely to run into performance-related issues.
To make these limits even easier to understand, we've broken down an approximate number of visitors each package can server per month. Additionally, an average fresh installation of WordPress, uses around 4,000 Inodes. Obviously these are estimates, if you use WordPress with a lot of plugins, and/or a poorly developed theme, this number maybe less. But for the most part, these estimates serve our customers well and most never run into an issue.
Starter Cloud
Suitable for serving up to ~10,000 monthly visitors.
Websites/Domains: Ability to host 1
Storage: Up to 250,000 files (inodes)
Memory: Up to 1GB RAM concurrent usage
CPU: Up to 1 Core concurrent usage
I/O: Up to 8MB/s
IOPS: 1024
EP: 25
NPROC: 100
50 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota 1GB
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
Plus Cloud
Suitable for serving up to ~25,000 monthly visitors.
Websites/Domains: Ability to host 7
Storage: Up to 250,000 files (inodes)
Memory: Up to 2GB RAM concurrent usage
CPU: Up to 2 Cores concurrent usage
I/O: Up to 8MB/s
IOPS: 1024
EP: 25
NPROC: 100
50 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota 1GB
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
Turbo Cloud
Suitable for serving up to ~50,000 monthly visitors.
Websites/Domains: Ability to host unlimited
Storage: Up to 500,000 files (inodes)
Memory: Up to 3GB RAM concurrent usage
CPU: Up to 3 Cores concurrent usage
I/O: Up to 32MB/s
IOPS: 4024
EP: 100
NPROC: 400
350 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota Unlimited
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
Business Cloud
Suitable for serving up to ~100,000 monthly visitors.
Websites/Domains: Ability to host unlimited
Storage: Up to 500,000 files (inodes)
Memory: Up to 4GB RAM concurrent usage
CPU: Up to 4 Cores concurrent usage
I/O: Up to 32MB/s
IOPS: 4024
EP: 100
NPROC: 400
350 Emails per hour per domain
Max Email attachment size: 50M
cPanel Individual Mailbox Quota Unlimited
POP Connections per IP - 3 connections per IP - no hourly limit
IMAP Connections per IP - 20 connections per IP - no hourly limit
SMTP Connections: 100
Shared Hosting Database Limits
No limit on database size
MySQL max user connection: up to 45 [set to 25 on some servers as part of optimization]
Shared Hosting Backup Limits
Nightly and Weekly backups auto run.
No limits on backup / account size
Backups are completed on a 'best effort' basis through JetBackup
Backups larger than 100GB may not be complete.
You may not use your account for personal backups including cPanel/WHM/Third Party applications. We do not offer a 'Dropbox/OneDrive' type of service. Please see our TOS/AUP Policy.
Ultimately, customers are responsible for taking and validating their own backups for safety.
Reseller Hosting Account Limits
NameHero is proud to be the industry leader in Reseller Hosting. Back in late 2014 we saw a huge opportunity within the market to offer a premium, high-speed, and affordable Reseller selection as it seemed the larger, "well known" brands had lost interest; offering very outdated technology or discontinuing reseller packages all together.
With our virtualization technology highlighted above, all of our Reseller Hosting packages provide the opportunity for WordPress developers, website designers, and other entrepreneurs to offer their end users a high quality hosting package that's easy and affordable. In addition to our infrastructure, we load our packages up with all the features and tools needed to successfully run a profitable web hosting business.
Our Reseller Hosting packages are also great options for businesses that require web hosting services for multiple clients / websites that do not want to hassle with managing / configuring their own server.
Our Silver, Gold, Platinum and Diamond Reseller accounts (located in our US datacenters) include larger "child account" limits allowing the ability to offer "high end" hosting accounts to your end users. These include blazing fast NVMe storage for ultimate performance; we're proud to be one of the only web hosts in the industry offering such! If your customers have high demands; these packages will not disappoint!
Child Reseller Account Limits
NameHero Resellers have complete control on the amount of disk space, bandwidth, and specific features they can offer to their customers. Depending on the Reseller package, there is a set amount of disk space and bandwidth that can be resold, as well as number of customer accounts created, but all packages come standard with unlimited features; Resellers can decide what features are allocated, based on the specific needs of their audience.
Each resold account created uses the following limits:
Websites/Domains: Ability to host unlimited - Reseller may place their own limits.
Storage: Up to 350,000 files (inodes)
Memory: Up to 2GB RAM concurrent usage
CPU: Up to 2 Core concurrent usage
I/O: Up to 32MB/s
IOPS: 2024
EP: 50
NPROC: 200
We offer four different Reseller Hosting packages that mainly differ on the number of customer accounts that can be resold, as well as the amount of SSD Storage (protected by Raid 10) and Bandwidth that can be used. Resellers are allowed to "oversell" both disk and bandwidth as each package can easily be upgraded in real-time from our Client Portal.
Silver Reseller
Suitable for Resellers just getting started that don't need WHMCS automation or larger Resellers looking for the ability to Resell additional accounts.
Total Client Accounts: 40 (See child limits above)
Resellable Storage: 60GB NVMe Raid 1
Resellable Bandwidth: 600GB per month
Free WHMCS License: No
Gold Reseller
Best for new Resellers just getting started. Includes free WHMCS license (a $14.95/mo value)
Total Client Accounts: 60 (See child limits above)
Resellable Storage: 100GB NVMe Raid 1
Resellable Bandwidth: 1000GB per month
Free WHMCS License: Starter (Up to 250 Clients)
Platinum Reseller
Most popular Reseller package for existing businesses/agencies will current clients requiring web hosting.
Total Client Accounts: 100 (See child limits above)
Resellable Storage: 170GB NVMe Raid 1 (US) SSD Raid 10 (NL)
Resellable Bandwidth: 1.7TB per month
Free WHMCS License: Starter (Up to 250 Clients)
Diamond Reseller
Most powerful Reseller package; best for those with a large client base / high demands.
Total Client Accounts: 150 (See child limits above)
Resellable Storage: 270GB NVMe Raid 1 (US) SSD Raid 10 (NL)
Resellable Bandwidth: 2.7TB per month
Free WHMCS License: Starter (Up to 250 Clients)
VPS Hosting Limits
There are no I/O limits on our VPS hosting plans and customers have full root access to these servers.
VPS plans offer Apache web server as default. Nginx is available as a reverse proxy plugin inside of WHM for free. LiteSpeed can be purchased as an addon-on depending on the amount of RAM + CPU workers the end-user needs.
Port Speed is 1GB/s but we are moving to 10GB/s in the near future on new VPS plans.
Updated on: 11/10/2024
Thank you!