Configuration
How To Select PHP Version, Add PHP Extensions, And Modify Memory/Upload Limits
Please note: This article explains how to manage PHP on our Web Hosting/Reseller Hosting servers. If you're running a VPS or Cloud Dedicated, these settings will not be relevant unless you've specifically ordered a CloudLinux license from our team and had them install it. All Web Hosting and Reseller Hosting accounts at NameHero have the ability to fully customize PHP to meet specific requirements forPopularHow Free And Automatic SSL Works At NameHero
All of our Web Hosting, Reseller Hosting, and VPS/Cloud Dedicated servers come with free and automatic SSL certificates. This means all domains and subdomains will have complete SSL coverage (i.e. https). (https://storage.crisp.chat/users/helpdesk/website/6f3a8f04f9894000/ad57943c-54b1-4c79-92f6-7fddb21nSome readersHow To Check Disk Space In SSH
The Linux command line can leave you feeling as if you don't have all the information at your fingertips. In a traditional GUI, you can just peek at the bottom of the window and see how much space a folder is using. Or you can hover over a file or folder and get its size. You even have graphical indications of how much space you have left on your hard disk. However, just because this information is not instantly visible on a command line interface like CentOS, doesn't mean it's not easily availSome readersHow To Connect To A Remote Database
The contents of your website consist predominantly of files and folders but almost all the content such pages, posts, theme data and plugin settings are stored in the database. In this article, I'll show you how to connect to MySQL remotely. While it's possible to do this from cPanel using phpMyAdmin, it's a bit clumsy and requires you to go through several steps each time. By accessing the database from a local client, you can do things faster, and also set up complex operations like schedulesFew readersHow To Connect To Your Website via SSH/SFTP using FileZilla (PC)
At NameHero we take security very seriously, not only for our protection but for you as well! This tutorial will show you how to configure your PC to connect to your account via SSH/SFTP using FileZilla. Step 1: If you are a NameHero customer, open a support ticket and make sure SSH is enabled on your cPanel account. By default, all SSH access is disabled on all accounts. Once confirmed that SSH has been enabled on your account, continue to the next steps.Few readersHow To Connect To Your Website Via SSH And SFTP (Mac)
I keep seeing this issue come up inside the helpdesk (as well as on Stack Overflow), so I thought I'd save us all sometime by doing a guide on how to connect to your NameHero hosting account via SSH and SFTP. First, it's important to note that SSH/SFTP is disabled on all Web Hosting and Reseller Hosting accounts by default.Few readersHow To Create, Manage, And Setup MySQL Databases Inside cPanel
At NameHero we use a mySQL drop-in replacement called MariaDB. MariaDB was created by one of the founders of mySQL and is known for high performance and reliability. Since it's a drop-in replacement it will function the same as mySQL, meaning all of your mySQL applications, such as WordPress will work, but with better performance. Using The cPanel mySQL Dashboard cPanel provides an easy way to create and manage your mySQL databases right inside of your web browser. You can easily find allFew readersHow To Create SSH Keys in cPanel
Do you need to generate new keys so you can connect to your account via SSH or some other application like gitlab? There are 2 ways. The first method in this article is for generating the key pairs in cpanel. The second way is generating them on your local computer (PC) and importing them into cpanel. The second method using PuttyGen can be found here. Step 1: Login to your cPanel account. *Step 2:Few readers
Website Performance
How To Increase Your Website's Performance
We built our entire network around providing affordable high-speed cloud web hosting to our customers regardless the size of your website or the number of visitors you receive. Whether you're starting your first website or are moving over an existing website with thousands of visitors, we're going to help you speed things up! Before we get started, it's really important to understand you can move your website to the server of all servers, but if you have poorly coded applications (i.e. WordPrPopularHow To Increase Your Page Speed By Over 200%
Ever been to a slow loading website? If so, I bet you didn't stick around long. Slow loading websites not only convert worse, they also rank lower in search engines, and lose many potential clients. NameHero was built to help webmasters solve this problem without spending hundreds of dollars a month! For starters, all of our hosting packages include LiteSpeed web server (free of charge) that has been shown to increase website speeds up to 9 times faster thanFew readersHow To Create A Mobile Friendly Website
Regardless of your business or online property, one key essential is that all of your websites are mobile-friendly. More and more consumers are choosing to use their smart phone or tablet to surf the Internet in favor of a personal computer or laptop. We would never recommend launching a website without a plan to offer your content on multiple devices. In this step by step tutorial, we’ll show you how to make your website both responsive and mobile-friendly. Register Your Domain Name(s)Few readers5 Simple Tricks To Increase Landing Page Load Time
Page load time has always been important. No one wants to surf a slow website. It's even more so important nowadays as the majority of people are surfing using their mobile devices without as much bandwidth. When someone sees your link on Facebook and clicks over, if you're not loading almost instantly it's highly likely they're going to click off and never return again. However, this can be fixed with just a couple of simple optimizations: Start by testing your website'sFew readersTips For Optimizing Website for Mobile Devices
A slow page loading speed on mobile devices can be frustrating for users and detrimental to your website's performance. Here are some strategies to help improve mobile page load times! 1. Optimize Images: -Compress Images: Use tools like TinyPNG or ImageOptim to reduce image file sizes. -Use Proper Formats: Consider using WebP for better compression and quality balance. -Responsive Images: Implement srcset to deliver appropriately sized images based on the device's screen size. 2. MiFew readersHow To Increase Your Time To First Byte (TTFB)
If you’re familiar with many of the webpage speed tests out there, you know this is one of the important benchmarks, as an indication of the responsiveness of a webserver or other network resource. A lot of optimization that goes into TTFB is the back-end processing of the requested resource. For example, a static webpage that isn’t being pulled from a database is going to have a faster TTFB than one such as WordPress where the content is being pulled out of mFew readersHow To Scale Your Large Customers
At NameHero we have solutions for websites of all sizes. This is personally right up my ally as prior to starting NameHero I owned several different popular websites reaching upwards of 250,000 - 500,000 unique visitors a day. I also managed a SAAS company that processed over 10,000,000 clicks a day through patent-pending ad serving technology. With that said, we have a couple different solutions, depending on your situation: Migrate Over To A Virtual Private Server (VPS) Our VPSFew readers
Troubleshooting
What To Do When You Cannot Access Your Website
Please note: This article assumes your website is not resolving at all, meaning it's not displaying an error/blank white page, but completely offline. We hate downtime at NameHero, that's why we've built our cloud to include the best hardware and software in the industry. This combined with our Superhero team accounts for 99.9% website uptime year-over-year since our founding in 2015. If you cannot access your website, that's not a good thing, and we want to help you get it back up and runniSome readersIs Your Website Down Or IP Blocked?
By far the single biggest reason for our team getting cursed out via Live Chat, on the Phone, or though our Support Ticket System is customers reaching out that their site is down. I agree - downtime sucks! Working online there is not a more helpless feeling than not being able to reach your website. But sometimes things are always as they appear! Over the last year, we've had under 2 hours of downtime across all our servers (thousands of websites). Confirm Your Website Is DSome readersHow To Fix The Not Secure Website Warning In Google Chrome
Google recently announced that their Chrome browser will soon show websites without https with a Not Secure warning: (https://namehero.intercom-attachments-1.com/i/o/676208707/80bf10e2a9149cf73f6180d4/chrome68.png?expires=1728569700&signature=9cdcc4b542049afe2c10f595e868ba050efbfe13cf3fb14d7143a44859e8ff87&req=cichFMl2moFYFb4f3HP0gJ5SEga7UAvq3SSome readersHow To Fix And Diagnose DNS Issues
Having trouble accessing your website? Perhaps you can access it on your computer by your friend can't? If you've checked for an IP block and still can't access, it's possible you have some DNS issues. DNS issues can be extremely frustrating and they can create some pretty big problems for your website. The good news is they're not that hard to fix as long as you know what you're looking for. Check Your DFew readersWhy You Cannot Always Rely On Web Based Speed Tests
When it comes to measuring website performance, website speed test tools such as GTMetrix.com have become increasingly popular. These tools promise to give website owners an accurate report on how fast their website loads, but the truth is, these browser-based tests are not always reliable. (https://downloads.intercomcdn.com/i/o/738935677/072a01999160b6e3c0c2a2dc/gtmetrix.png?expirFew readersHow To Perform A Traceroute And Ping From Your Local Network
If you’re having trouble connecting to your website or server in your web browser, it’s important to perform a traceroute and/or ping from your local network to see where the connection is timing out. At NameHero we’re known for 99.9% uptime, therefore if you’re website is not connecting, it’s likely there is something preventing it from doing so. An IP block is most likely the cause if you’ve accidentally uFew readersHow To Scan Your Website For Vulnerabilities With WordPress Security Scanner
The WPScan WordPress Security Scanner plugin can be configured to scan your WordPress site on a daily daily basis to find security vulnerabilities listed on wpvulndb.com - A WordPress vulnerability database for WordPress core security vulnerabilities, plugin vulnerabilities and theme vulnerabilities. To use the WPScan WordPress Security Plugin, you will need to first request a free API token which can be done by registering here. Once loggeFew readersCannot Connect To cPanel
ERRCONNECTIONTIMEDOUT If you're getting this error, it's most likely your IP AFew readersHow To Fix The Error Establishing A Database Connection Error
Most content management systems (CMS), such as WordPress, operate in two parts: 1) a set of static files 2) a database that includes all of your posts/content/and settings. If your files are unable to connect to your database, you often will find yourself with this error. Error establishing a database connection (https://downloads.intercomcdn.com/i/o/240417147/5cca3185e093fcf7Few readersHow To Clear Browser & DNS Cache
At times you will need to clear your browser's cache so you can see the latest changes on your website. Due to the continual updates by the different browser companies we have provided direct links to their instructions below: How to clear Google Chrome browser cache How to clear Mozilla Firefox browser cache How to clear Microsoft Edge browserFew readers