Your NameHero Account

• How To Add Funds To Your Account

  NameHero allows you to add funds to your account which can be used for any service or invoice in the future! This will automatically apply to new invoice generated!Featured

• How To Login To cPanel

  cPanel is the default control panel for all our Web Hosting and Reseller Hosting packages. It provides complete control over your website giving you the ability to install WordPress, upload files, manage/restore backups, setup email accounts, add domains/subdomains, and much more... You can easily login to cPanel following these steps: Login to our Client Area. Click on My Services. [![](https://storage.crisp.chat/users/helpdesk/website/201bee6Popular

• NameHero Hosting Account Limits Explained

  It's heartbreaking hearing stories from new customers moving from other web hosts who suspended their account without a valid reason. They come in frustrated as they were not aware of such limits as they were buried in complicated terms. At NameHero, our limits are out there in plain english, so you know exactly what you're getting. With our unique environment, you also get what you pay for, and can see your usage in real-time. Regardless the web hosting service you order from NameHero, we waPopular

• How To Cancel A Product Or Service

  We're sorry to see you're wanting to cancel your account at NameHero! | We strive for 10/10 customer service and satisfaction so if there is anything at all we can do to help retain your business, please do let us know. Additionally, you may reach out to our team with any concerns, doubts, or feedback you may have. Cancelling A Product Or Service You can cancel a product or service inside your NameHero account at anytime. Prior to doing so, please keep in mind our [Refund and Payment PoliPopular

• How To Login To The NameHero Client Area

  The NameHero Client Area is where you manage all of your web hosting services, domain name registrations, log support tickets, pay invoices, and more. Follow these steps to login to our Client Area: Go to the Client Area Login page. Enter the email address and password you used during your initial registration. [![](https://storage.crisp.chat/users/helpdesk/website/88dee690c955f000/e82110eb-6a82-4eSome readers

• How To Retrieve Your NameHero Support Pin

  The NameHero Client Portal is where you manage all of your web hosting services, domain name registrations, log support tickets, pay invoices, get your support PIN and more. To ensure a high level of account security, we require that all customers provide their support PIN to make any account changes. Follow these steps to login to our Client Area and obtain your support PIN: Go to the Client Area Login page. EnterFew readers

• How To Change Your Account Details

  This tutorial shows you how you can update your address and contact information with NameHero.Few readers

• How To Submit A Support Ticket

  How to submit a support ticket and have a real Hero address your problem! This quick tutorial shows you how to submit a support ticket!Few readers

• How To Add A Sub-Account To Name Hero Platform

  How to give permissions for additional users in your NameHero account.Few readers

• How To View And Pay Invoices

  How to view and pay your NameHero invoice!Few readers

• How To Enable 2FA for NameHero Portal

  Enabling 2FA (Two Factor Authentication) will add that extra layer of security for your NameHero account. It's the better way to secure your account from exposed passwords so that no one but YOU can login to your account with your credentials! This help doc shows you how to do it!Few readers

Starting With NameHero

• How To Test Or Preview Your Website Before Switching DNS

  One of the most common questions we get is, "How Do I Preview My Website Before Changing My Name Servers?" Since we offer free migrations from other web hosts, a lot of our customers want to double-check everything before going live just to ensure there is no downtime and visitors don't even realize a migration has happened. In order to make this process simple, we've added a new tool inside of cPanel that enables you to easily test your website before changing your DNS: How to test orPopular

• How To Migrate Your Website(s) To NameHero

  We're so happy to see you choose NameHero as your web hosting provider! From our own experience, we know how stressful migrating to a new web host can be, therefore we've developed a policy to ensure you have the best experience possible. Before requesting a NameHero Migration, please review the below policies based on the Web Hosting service you purchased: How To Migrate To NameHero Web Hosting Migration Starter, Plus, Turbo, and Business Cloud customers receive _1 (onSome readers

• How To Manually Migrate Your Website Using cPanel

  You've just purchased a hosting package from NameHero. Now what? In this tutorial, I'll show you how to upload your website in cPanel after downloading it from your old host. Step 1: Find the Directory of your Site in the Old cPanel The first step is to get your website out of your older servers. If you're using something like WordPress, it could be easier to use a migration plugin. That would migrate your databases as well. But if you don't use WordPress or another CMS with an easy migratiSome readers

• What Is The Difference Between Shared Hosting And VPS Hosting?

  I’ve previously compared Reseller Hosting to VPS Hosting here on the blog, but I have yet to address the difference between Shared Hosting. At Name Hero we consider our Shared Hosting simply Web Hosting or Basic Web Hosting as all accounts are placed on our high-speed cloud that has the ability to instantly scale for more resources on-demand. I like to consider it shared hosting on steroids. With that said there is still a different between the two.Few readers

• How To Enable 2FA - Two-Factor Authentication in WHM

  This help doc explains how to setup 2FA in WHMFew readers

• What Is LiteSpeed Web Server?

  Much of our success here at Name Hero is credited to our high-speed infrastructure that allows for our customers to have extremely fast loading websites. With the rise of mobile devices accessing the Internet and Google’s constantly changing algorithm, there has never been a more important time than ever to have your website optimized for speed. Personally, this was one of the main catalyst being developing Name Hero in 2015. I couldn’t find a reliable, dependable, fast web host for my ownFew readers

• How To Setup Your Web Hosting Account

  We try to make the signup process at NameHero as simple as possible with all accounts being automatically provisioned (as long as your billing goes through successfully). Recently we were asked about how to access cPanel when you first sign-up, as many domains aren't propagated immediately (especially if you're moving from your old web host). Step 1: Select Your Web Hosting Package: [![](https://namehero.intercom-attachments-1.com/i/o/676210392/b010612744f2ed53417f5dfa/Screenshot-2018-03-19Few readers

• How To Register A Domain, Signup For Web Hosting & Create A Name Hero Account

  What makes us different from any registrar or web host on the Internet is our ability to allow you to register a domain, purchase web hosting and manage everything from a powerful and easy to use platform. ​ In this brief tutorial, we'll show you how to get started. ​ Go to www.namehero.com and enter your desired domain ([See also - How To Register A Domain Name](https://www.namehero.com/knowledgebase/1/How-To-Register-A-Domain-Name.htmFew readers

• Shared vs. Dedicated IP Address – Which One Should You Use?

  All of our Shared and Reseller hosting accounts come with the option to purchase a dedicated IP address. Our Corporate Reseller account and Basic Business package also come with a dedicated IP address complimentary. The biggest reason for this comes down to email delivery. Last year, I typed a blog post titled [The Problem With Email And Shared Hosting](https://www.namehero.com/blog/problem-email-shaFew readers

• How To Move Your Websites & Domains To NameHero

  It’s very common for us to handle customers migrating their businesses over to Name Hero on a daily basis. We’re always very pleased to hear new customers have entrusted us with their web hosting and it’s not a responsibility we take lightly. We understand how critical web hosting is to any business, therefore we try to do everything in our power to ensure a smooth and seamless migration process. With all of this said, there are a couple of points I would like to highlight that may help someFew readers

• What Is A Dedicated IP And Why Do You Need One?

  When ordering our Shared and Reseller Hosting packages, you’ll notice we upsell Dedicated IPs. A lot of new customers are confused as to what exactly is the purpose of a dedicated and why they need one. Email Deliverability Last year I blogged about how a dedicated IP address [can improve your email deliverability with shared hosting](https://wwFew readers

• How To Select The Best Service For Your Website / Business

  NameHero provides high speed cloud web hosting services for websites of all sizes. Rather you're an individual with a brand new blog or a small business selling your products online, we have an affordable, reliable, and secure solution for you. Website Hosting - Our flagship cloud web hosting packages provide solutions for the majority of our customers. Built on top of our high-speed cloud, all of our hosting packages include one-click WordPress installFew readers

Pricing

• NameHero Pricing Explained

  When I started NameHero I wanted to be as transparent as possible with not only our web hosting limits, but also our pricing. There is nothing worse than running into a bunch of unexpected costs; we want our customers to know exactly how our services are priced and what they should expect. NameHero Service Pricing All of our Web Hosting, Reseller Hosting, [VPS](https://www.namehero.com/vps-hosting.Popular

• Available Add-ons For Your NameHero Website Hosting Service(s)

  At NameHero we provide our customers with all the tools they need to be successful with their website. From my own experience, there is nothing more frustrating having to jump from company-to-company to accomplish a common goal. By default, all of our web hosting packages and servers include all the features you need to be successful. However, depending on your business/industry, you may need extra features to meet your unique specifications. The following add-on products are available for purFew readers

• We Do Not Allow Adult Content (Or Other Online Scams)

  If you read our terms of service and acceptable use policy, you already know where this article is going! We want our customers and potential customers to know EXACTLY what they’re getting into when they work with us. We don’t like to play shady/deceptive games. We have a zero tolerance adult policy At NameHero we do not allow adult hosting or content of any type. Anything that could even be considered adult, we donFew readers

• NameHero's Green Initiative

  The following is an excerpt from an interview given by our founder and CEO Ryan Grey about our Green Initiative: In regards to our green initiative, I’d love to expand on that, especially in terms of our new datacenter facility in Kansas City. To start, we chose a location that is located underground, in what used to be an old limestone mine. This not only provides protection from natural disasters (tornadoes not uncommon) but also natural temperature control (underground stays around ~68 degrFew readers