It's heartbreaking hearing stories from new customers moving from other web hosts who suspended their account without a valid reason. They come in frustrated as they were not aware of such limits as they were buried in complicated terms. At NameHero, our limits are out there in plain english, so you know exactly what you're getting. With our unique environment, you also get what you pay for, and can see your usage in real-time.

Regardless the web hosting service you order from NameHero, we want you to know exactly what you're getting. It's our goal to provide high-quality services at affordable rates, ensuring you're not overpaying for system resources. This article explains resource limits per web hosting service offered at NameHero.

The NameHero Difference

One very unique feature about NameHero is our virtualized cloud hosting environment. Each web hosting package is deployed on its own unique partition with specific resources allocated and limits. This gives each customer their own file system that's independent of the rest of the node, leading to high performance, reliability, and security.

Resource Usage Dashboard

With this technology, each package has a set amount of resources, and if these limits are encroached, you'll be able to easily upgrade to the next package in real time. Additionally you don't have to play a "guessing game" all of this data can be seen in real-time right inside of cPanel -> Resource Usage:

Also, hitting limits for a minute or two isn't a concern, sometimes traffic spikes happen, but if a limit is reached longer than five minutes, our system will take a snapshot so you can review the logs to see if you have a problematic script (i.e. WordPress plugin), had a specific script/task running (such as a backup), or are having an influx of traffic, so you can make an upgrade decision based off data, not assumptions.

Before we start, let me define some terms you're going to see and help explain them so they're understandable.

Limit Dictionary

  • Inodes: An inode is a data structure in a Unix-style file system that describes a file-system object such as a file or a directory. To put it more simply, consider it a single file.
  • CPU: A central processing unit that contains the circuitry necessary to interpret and execute program instructions. To put it more simply, consider this the "horsepower" to deliver your website.
  • Storage: The amount of allocated space on our Solid State Drives, which are protected by Raid 10. All data on your web hosting account, including your website files, databases, and email accounts are included in this.
  • Memory: Memory limit corresponds to the amount of memory actually used by end processes. This includes processes like PHP. Once this limit is reached, the system will first free up memory used for disk cache, and if that is not enough, it will kill some of the processes. This will usually cause an account to serve 500 and 503 errors.
  • I/O: IO limits restrict the data throughput. When limit is reached, the processes are throttled (put to sleep). This makes sure that processes cannot go over the limit,. Yet don't stop working, nor getting killed – they just work slower when the limit is reached.
  • IOPS: I/O Operation limits restrict the total number of read/write operations per second. When the limit is reached the read/write operations stop until current second expires.
  • EP: Limit on entry processes. Usually represents max number of concurrent connections to LiteSpeed dynamic scripts as well as SSH and cron jobs running simultaneously.
  • NPROC: Max number of processes (i.e. PHP, LiteSpeed).

Web Hosting Account Limits

The majority of our Web Hosting customers never come close to reaching their limits. When they do, they often find they had an email account full of junk/spam that needed to be cleared (reaching Inode limit) or a specific WordPress plugin/theme contained a code error causing a memory leak (reaching RAM/CPU limit). These are very simple fixes that our team can assist with.

As long as you regularly apply software updates (i.e. updating WordPress and your plugins and themes) and running the latest version of PHP, it's unlikely to run into performance-related issues.

To make these limits even easier to understand, we've broken down an approximate number of visitors each package can server per month. Additionally, an average fresh installation of WordPress, uses around 4,000 Inodes. Obviously these are estimates, if you use WordPress with a lot of plugins, and/or a poorly developed theme, this number maybe less. But for the most part, these estimates serve our customers well and most never run into an issue.

Starter Cloud

Suitable for serving up to ~10,000 monthly visitors.

  • Websites/Domains: Ability to host 1
  • Storage: Up to 250,000 files (inodes)
  • Memory: Up to 1GB RAM concurrent usage
  • CPU: Up to 1 Core concurrent usage
  • I/O: Up to 8MB/s
  • IOPS: 1024KB/s
  • EP: 25
  • NPROC: 100

Plus Cloud

Suitable for serving up to ~25,000 monthly visitors.

  • Websites/Domains: Ability to host 7
  • Storage: Up to 250,000 files (inodes)
  • Memory: Up to 2GB RAM concurrent usage
  • CPU: Up to 2 Cores concurrent usage
  • I/O: Up to 8MB/s
  • IOPS: 1024KB/s
  • EP: 25
  • NPROC: 100

Turbo Cloud

Suitable for serving up to ~50,000 monthly visitors.

  • Websites/Domains: Ability to host unlimited
  • Storage: Up to 500,000 files (inodes)
  • Memory: Up to 3GB RAM concurrent usage
  • CPU: Up to 3 Cores concurrent usage
  • I/O: Up to 8MB/s
  • IOPS: 1024KB/s
  • EP: 25
  • NPROC: 100

Business Cloud

Suitable for serving up to ~100,000 monthly visitors.

  • Websites/Domains: Ability to host unlimited
  • Storage: Up to 500,000 files (inodes)
  • Memory: Up to 4GB RAM concurrent usage
  • CPU: Up to 4 Cores concurrent usage
  • I/O: Up to 8MB/s
  • IOPS: 1024KB/s
  • EP: 25
  • NPROC: 100

Reseller Hosting Account Limits

NameHero is proud to be the industry leader in Reseller Hosting. Back in late 2014 we saw a huge opportunity within the market to offer a premium, high-speed, and affordable Reseller selection as it seemed the larger, "well known" brands had lost interest; offering very outdated technology or discontinuing reseller packages all together.

With our virtualization technology highlighted above, all of our Reseller Hosting packages provide the opportunity for WordPress developers, website designers, and other entrepreneurs to offer their end users a high quality hosting package that's easy and affordable. In addition to our infrastructure, we load our packages up with all the features and tools needed to successfully run a profitable web hosting business.

Child Reseller Account Limits

NameHero Resellers have complete control on the amount of disk space, bandwidth, and specific features they can offer to their customers. Depending on the Reseller package, there is a set amount of disk space and bandwidth that can be resold, as well as number of customer accounts created, but all packages come standard with unlimited features; Resellers can decide what features are allocated, based on the specific needs of their audience.

Each resold account created uses the following limits:

  • Websites/Domains: Ability to host unlimited - Reseller may place their own limits.
  • Storage: Up to 250,000 files (inodes)
  • Memory: Up to 1GB RAM concurrent usage
  • CPU: Up to 1 Core concurrent usage
  • I/O: Up to 8MB/s
  • IOPS: 1024KB/s
  • EP: 25
  • NPROC: 100

We offer four different Reseller Hosting packages that mainly differ on the number of customer accounts that can be resold, as well as the amount of SSD Storage (protected by Raid 10) and Bandwidth that can be used. Resellers are allowed to "oversell" both disk and bandwidth as each package can easily be upgraded in real-time from our Client Portal.

Silver Reseller

Suitable for Resellers just getting started that don't need WHMCS automation or larger Resellers looking for the ability to Resell additional accounts.

  • Total Client Accounts: 40 (See child limits above)
  • Resellable Storage: 40GB SSD Raid 10
  • Resellable Bandwidth: 500GB per month
  • Free WHMCS License: No

Gold Reseller

Best for new Resellers just getting started. Includes free WHMCS license (a $15.95/mo value)

  • Total Client Accounts: 60 (See child limits above)
  • Resellable Storage: 75GB SSD Raid 10
  • Resellable Bandwidth: 800GB per month
  • Free WHMCS License: Starter (Up to 250 Clients)

Premium Reseller Account Limits

Our Platinum and Diamond Reseller packages (located in our US datacenters) include larger "child account" limits allowing the ability to offer "high end" hosting accounts to your end users. These include blazing fast NVMe storage for ultimate performance; we're proud to be one of the only web hosts in the industry offering such! If your customers have high demands; these packages will not disappoint!

  • Websites/Domains: Ability to host unlimited - Reseller may place their own limits.
  • Storage: Up to 350,000 files (inodes)
  • Memory: Up to 2GB RAM concurrent usage
  • CPU: Up to 2 Cores concurrent usage
  • I/O: Up to 32MB/s
  • IOPS: 2024KB/s
  • EP: 50
  • NPROC: 200

Platinum Reseller

Most popular Reseller package for existing businesses/agencies will current clients requiring web hosting.

  • Total Client Accounts: 80 (See child limits above)
  • Resellable Storage: 150GB NVMe (US) SSD Raid 10 (NL)
  • Resellable Bandwidth: 1TB per month
  • Free WHMCS License: Starter (Up to 250 Clients)

Diamond Reseller

Most powerful Reseller package; best for those with a large client base / high demands.

  • Total Client Accounts: 100 (Ability to customize child limits upon request)
  • Resellable Storage: 200GB NVMe (US) SSD Raid 10 (NL)
  • Resellable Bandwidth: 2TB per month
  • Free WHMCS License: Starter (Up to 250 Clients)

Our Reseller Hosting packages are also great options for businesses that require web hosting services for multiple clients / websites that do not want to hassle with managing / configuring their own server.

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