Your NameHero Account
NameHero Hosting Account Limits Explained
It's heartbreaking hearing stories from new customers moving from other web hosts who suspended their account without a valid reason. They come in frustrated as they were not aware of such limits as they were buried in complicated terms. At NameHero, our limits are out there in plain english, so you know exactly what you're getting. With our unique environment, you also get what you pay for, and can see your usage in real-time. Regardless the web hosting service you order from NameHero, we waPopularHow To Retrieve Your NameHero Support Pin
The NameHero Client Portal is where you manage all of your web hosting services, domain name registrations, log support tickets, pay invoices, get your support PIN and more. To ensure a high level of account security, we require that all customers provide their support PIN to make any account changes. Follow these steps to login to our Client Area and obtain your support PIN: Go to the Client Area Login page. EnterSome readersHow To Submit A Support Ticket
Submitting a ticket is one of the ways that you can quickly get ahold of our Hero Support Staff. Our goal at NameHero.com is to make your web hosting experience as easy as possible so you can focus on what matters, your website or business! In this tutorial, we’ll show you how to submit a support ticket. Login to the Name Hero Platform After login, on the lower left, click on Support. A menu will opeSome readersHow To Cancel A Product Or Service
We're sorry to see you're wanting to cancel your account at NameHero! We strive for 10/10 customer service and satisfaction so if there is anything at all we can do to help retain your business, please do let us know. Additionally, you may reach out to our team with any concerns, doubts, or feedback you may have. Cancelling A Product Or Service You can cancel a product or service inside your NameHero account at anytime. Prior to doing so, please keep in mind our Refund and Payment PolicySome readersHow To Login To cPanel
cPanel is the default control panel for all our Web Hosting and Reseller Hosting packages. It provides complete control over your website giving you the ability to install WordPress, upload files, manage/restore backups, setup email accounts, add domains/subdomains, and much more... You can easily login to cPanel following these steps: Login to our Client Area. Click on My Services. (https://storage.crisp.chat/users/helpdesk/website/201bee6Some readersHow To Login To The NameHero Client Area
The NameHero Client Area is where you manage all of your web hosting services, domain name registrations, log support tickets, pay invoices, and more. Follow these steps to login to our Client Area: Go to the Client Area Login page. Enter the email address and password you used during your initial registration. (https://storage.crisp.chat/users/helpdesk/website/88dee690c955f000/e82110eb-6a82-4eSome readersHow To Add A Sub-Account To Name Hero Platform
Your NameHero.com Account allows for you to add sub-accounts underneath it so other employees/partners of your project can have access to the client area. In this tutorial, we'll show you how to add a sub-account to the Name Hero Platform. Login to the Name Hero Platform In the top left corner, hover over where it says "Hello Your First Name" and select Edit AccoFew readersHow To Change Your Account Details
Your NameHero.com Account is how you control your domains, servers and all of the services that we provide. It's also where you submit and view tickets as well as view and pay invoices. In this tutorial, we'll show you how to change your account details. Login to the Name Hero Platform You can either click on the arrow in the upper right, or simply click on the orange update information button under your address! (htFew readersHow To Add Funds To Your Account
The NameHero.com Platform allows you to add funds to your account to avoid several small transactions. This will also automatically take care of any new invoices generated. In this tutorial, we’ll show you how to add funds to your account. Login to the NameHero Platform 2) Once logged in navigate to the Billing menu on the left then Add Funds. (https://storage.crisp.chat/useFew readersHow To View And Pay Invoices
The NameHero.com Platform generates an invoice for every service bought or transaction that is made in your account. Invoices are a way for you to track your expenses and have neat records for your services distributed by us. In this tutorial, we’re going to show you how to view and pay invoices. 1) Login to the Name Hero Platform 2) Lower left, click on Billing and click My Invoices Few readers
Starting With NameHero
How To Test Or Preview Your Website Before Switching DNS
One of the most common questions we get is, "How Do I Preview My Website Before Changing My Name Servers?" Since we offer free migrations from other web hosts, a lot of our customers want to double-check everything before going live just to ensure there is no downtime and visitors don't even realize a migration has happened. In order to make this process simple, we've added a new tool inside of cPanel that enables you to easily test your website before changing your DNS: How to test orPopularWhat Is A Dedicated IP And Why Do You Need One?
When ordering our Shared and Reseller Hosting packages, you’ll notice we upsell Dedicated IPs. A lot of new customers are confused as to what exactly is the purpose of a dedicated and why they need one. Email Deliverability Last year I blogged about how a dedicated IP address can improve your email deliverability with shared hosting (https://wwSome readersHow To Setup Your Web Hosting Account
We try to make the signup process at NameHero as simple as possible with all accounts being automatically provisioned (as long as your billing goes through successfully). Recently we were asked about how to access cPanel when you first sign-up, as many domains aren't propagated immediately (especially if you're moving from your old web host). Step 1: Select Your Web Hosting Package: (https://namehero.intercom-attachments-1.com/i/o/676210392/b010612744f2ed53417f5dfa/Screenshot-2018-03-19Some readersHow To Register A Domain, Signup For Web Hosting & Create A Name Hero Account
What makes us different from any registrar or web host on the Internet is our ability to allow you to register a domain, purchase web hosting and manage everything from a powerful and easy to use platform. In this brief tutorial, we'll show you how to get started. Go to www.namehero.com and enter your desired domain ( See also - How To Register A Domain Name (https://www.namehero.com/knowledgebase/1/How-To-Register-A-Domain-Name.htmSome readersHow To Migrate Your Website(s) To NameHero
We're so happy to see you choose NameHero as your web hosting provider! From our own experience, we know how stressful migrating to a new web host can be, therefore we've developed a policy to ensure you have the best experience possible. Before requesting a NameHero Migration, please review the below policies based on the Web Hosting service you purchased: How To Migrate To NameHero Web Hosting Migration Starter, Plus, Turbo, and Business Cloud customers receive 1 (onSome readersHow To Manually Migrate Your Website Using cPanel
You've just purchased a hosting package from NameHero. Now what? In this tutorial, I'll show you how to upload your website in cPanel after downloading it from your old host. Step 1: Find the Directory of your Site in the Old cPanel The first step is to get your website out of your older servers. If you're using something like WordPress, it could be easier to use a migration plugin. That would migrate your databases as well. But if you don't use WordPress or another CMS with an easy migratiSome readersHow To Enable Two-Factor Authentication
You can no longer depend on a username and password to keep you safe. With all the data breaches, malware, and phishing scams making rounds across the Internet you just have to assume someone is going to get your password (if they don't already have it). Because of this, I would highly recommend enabling two-factor authentication on all your important logins including cPanel, Web Host Manager, and NameHero client portal. What Is Two-Factor Authentication Two-factor authentication aSome readersWhat Is LiteSpeed Web Server?
Much of our success here at Name Hero is credited to our high-speed infrastructure that allows for our customers to have extremely fast loading websites. With the rise of mobile devices accessing the Internet and Google’s constantly changing algorithm, there has never been a more important time than ever to have your website optimized for speed. Personally, this was one of the main catalyst being developing Name Hero in 2015. I couldn’t find a reliable, dependable, fast web host for my ownSome readersWhat Is The Difference Between Shared Hosting And VPS Hosting?
I’ve previously compared Reseller Hosting to VPS Hosting here on the blog, but I have yet to address the difference between Shared Hosting. At Name Hero we consider our Shared Hosting simply Web Hosting or Basic Web Hosting as all accounts are placed on our high-speed cloud that has the ability to instantly scale for more resources on-demand. I like to consider it shared hosting on steroids. With that said there is still a different between the two.Few readersShared vs. Dedicated IP Address – Which One Should You Use?
All of our Shared and Reseller hosting accounts come with the option to purchase a dedicated IP address. Our Corporate Reseller account and Basic Business package also come with a dedicated IP address complimentary. The biggest reason for this comes down to email delivery. Last year, I typed a blog post titled The Problem With Email And Shared Hosting (https://www.namehero.com/blog/problem-email-shaFew readersHow To Select The Best Service For Your Website / Business
NameHero provides high speed cloud web hosting services for websites of all sizes. Rather you're an individual with a brand new blog or a small business selling your products online, we have an affordable, reliable, and secure solution for you. Website Hosting - Our flagship cloud web hosting packages provide solutions for the majority of our customers. Built on top of our high-speed cloud, all of our hosting packages include one-click WordPress installFew readersHow To Move Your Websites & Domains To NameHero
It’s very common for us to handle customers migrating their businesses over to Name Hero on a daily basis. We’re always very pleased to hear new customers have entrusted us with their web hosting and it’s not a responsibility we take lightly. We understand how critical web hosting is to any business, therefore we try to do everything in our power to ensure a smooth and seamless migration process. With all of this said, there are a couple of points I would like to highlight that may help someFew readers
Pricing
NameHero Pricing Explained
When I started NameHero I wanted to be as transparent as possible with not only our web hosting limits, but also our pricing. There is nothing worse than running into a bunch of unexpected costs; we want our customers to know exactly how our services are priced and what they should expect. NameHero Service Pricing All of our Web Hosting, Reseller Hosting, VPS (https://www.namehero.com/vps-hosting.Some readersAvailable Add-ons For Your NameHero Website Hosting Service(s)
At NameHero we provide our customers with all the tools they need to be successful with their website. From my own experience, there is nothing more frustrating having to jump from company-to-company to accomplish a common goal. By default, all of our web hosting packages and servers include all the features you need to be successful. However, depending on your business/industry, you may need extra features to meet your unique specifications. The following add-on products are available for purFew readers
NameHero's Green Initiative
The following is an excerpt from an interview given by our founder and CEO Ryan Grey about our Green Initiative: In regards to our green initiative, I’d love to expand on that, especially in terms of our new datacenter facility in Kansas City. To start, we chose a location that is located underground, in what used to be an old limestone mine. This not only provides protection from natural disasters (tornadoes not uncommon) but also natural temperature control (underground stays around ~68 degrFew readersWe Do Not Allow Adult Content (Or Other Online Scams)
If you read our terms of service and acceptable use policy, you already know where this article is going! We want our customers and potential customers to know EXACTLY what they’re getting into when they work with us. We don’t like to play shady/deceptive games. We have a zero tolerance adult policy At NameHero we do not allow adult hosting or content of any type. Anything that could even be considered adult, we donFew readers